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Wednesday
Oct152008

Deliver What You Say

“It has always seemed to me that your brand is formed primarily, not by what your company says about itself, but what the company does." - Jeff Bezos, CEO, Amazon.com

Advertising is not about being creative or making stuff up. It’s about telling the truth. Telling people what they can really expect when they do business with you.

As Jeff Bezos says in the above quote. Your company is judged by what it does, how it delivers, not by what your ads say.

People are shocked when what you say in your advertising is delivered in your store, on your website, over the phone, by your employees. Why? Because most advertising is a lie, fictional, make believe, a fantasy

So quit writing fairy tale ads. Pull up your sleaves and get to work delivering the experience your customers and employees crave. Plug the leaks in your conversion funnel. Look after your customers like no competitor can.

Then, advertising is simple... you stand up and tell the truth.

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