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<!--Generated by Squarespace Site Server v5.9.2 (http://www.squarespace.com/) on Sat, 13 Mar 2010 12:08:04 GMT--><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"><title>The Wizard Chronicle</title><subtitle>The Wizard Chronicle</subtitle><id>http://www.wizardofads.com.au/latest-issue/</id><link rel="alternate" type="application/xhtml+xml" href="http://www.wizardofads.com.au/latest-issue/"/><link rel="self" type="application/atom+xml" href="http://www.wizardofads.com.au/latest-issue/atom.xml"/><updated>2010-03-11T23:05:31Z</updated><generator uri="http://www.squarespace.com/" version="Squarespace Site Server v5.9.2 (http://www.squarespace.com/)">Squarespace</generator><entry><title>What to Do With a Nitpicking Needle-Snout</title><category term="Change"/><category term="Roy H. Williams"/><category term="Words of Wizardom"/><id>http://www.wizardofads.com.au/latest-issue/2010/3/12/what-to-do-with-a-nitpicking-needle-snout.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/3/12/what-to-do-with-a-nitpicking-needle-snout.html"/><author><name>Wizard Partners</name></author><published>2010-03-11T23:03:35Z</published><updated>2010-03-11T23:03:35Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<blockquote>
<p><strong>&#8220;</strong>A nitpicking needle-snout can always see a problem and will happily poke holes in whatever solutions are proposed by others. Like a mosquito, he sucks the life out of those around him. Slap the bastard and move on.<strong>&#8221;</strong> - Roy H. Williams﻿</p>
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]]></content></entry><entry><title>Failure at 33 and 1/3 RPM</title><category term="Character"/><category term="Monday Morning Memo"/><category term="Roy H. Williams"/><id>http://www.wizardofads.com.au/latest-issue/2010/3/8/failure-at-33-and-13-rpm.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/3/8/failure-at-33-and-13-rpm.html"/><author><name>Wizard Partners</name></author><published>2010-03-08T05:21:29Z</published><updated>2010-03-08T05:21:29Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><strong>The <a href="http://www.mondaymorningmemo.com/?ShowMe=Home" target="_blank">Monday Morning Memo</a> by <a href="http://www.mondaymorningmemo.com/?ShowMe=Public" target="_blank">Roy H. Williams</a></strong></p>
<p><a href="http://www.mondaymorningmemo.com/?ShowMe=Listen&amp;MemoID=1862" target="_blank">Hear the memo.</a></p>
<p><span class="full-image-float-right ssNonEditable"><span><img src="http://www.wizardofads.com.au/storage/FailureAt33.jpg?__SQUARESPACE_CACHEVERSION=1268026028961" alt="" /></span></span>I&rsquo;m always stunned, slack-jawed, big-eyed and stupid when a person chooses to do what obviously won&rsquo;t work. I stand there in a daze, awed by the fact that Jesus can love such idiots as the human race.&nbsp; Maybe I overreact.<br /> <br /> <strong>My first big-eyed moment</strong> happened when I was 21 years old. I was a sales rep in a radio station back before we learned to call ourselves Account Executives. Yes, I&rsquo;m talking about the really old days. Cell phones didn&rsquo;t exist. If you needed to make a call, you dug in your pocket for a quarter and looked around for a phone booth. There were no such things as CD players or the internet. The only way for the public to hear new music was on the radio. <br /> <br /> Radio stations played black vinyl circles with grooves cut into them. A diamond needle on a mechanical arm would ride the groove and its vibrations are what created the music. You&rsquo;ve probably seen this on the Flintstones.<br /> <br /> <strong>My desk at the radio station</strong> faced a window that looked into the parking lot. About once a week I&rsquo;d see a band show up in their finest show-clothes and walk toward our door with hope shining from their faces like Christmas morning. The leader would carry the band&rsquo;s privately produced album like it was the Ark of the Covenant, a disc with the power to spin them into superstars at thirty-three and a third revolutions per minute.<br /> <br /> <strong>They imagined themselves</strong> greeted by a receptionist with a beaming smile. &ldquo;My!&rdquo; she would say, &ldquo;You&rsquo;re obviously an important, up-and-coming band. I can tell by your impressive show-clothes. Let me get the person in charge of the radio station so he can officially discover you.&rdquo;<br /> <br /> Curious and hopeful, I&#8217;d always walk down the hallway to see their pitch. <br /> <br /> <strong>Our receptionist was as polished</strong> as a teller in a drive-thru bank. You could almost see the bulletproof glass. &ldquo;I&rsquo;m sorry but he can&rsquo;t see you right now&hellip; No, you&rsquo;ll need to leave that with me. If he likes it he&rsquo;ll give you a call&hellip; Yes, I promise I&rsquo;ll give it to him personally.&rdquo;<br /> <br /> And that would be the end of it. <br /> <br /> <strong>Unless&hellip;</strong> I liked these people.&nbsp; In those rare cases I would follow them into the parking lot and say, &ldquo;Did you bring another one of those with you?&rdquo; <br /> <br /> <strong>In a wink I was surrounded</strong> by wide eyes and white teeth. Christmas morning had returned and I was Santa Claus. It was scary. &ldquo;Do you work for Love 98 FM?&rdquo; they&rsquo;d ask.<br /> <br /> &ldquo;No, I work for their AM sister station.&rdquo;<br /> <br /> <strong>An album would magically appear</strong> in my hands and a voice would say, &ldquo;What&rsquo;s your format? We do all kinds of music. We&rsquo;ve got slow songs, fast songs, rock songs, country songs, ballads, you name it. What kind of music do you play?&rdquo;<br /> <br /> &ldquo;My station doesn&rsquo;t play music but I can still help you.&rdquo;<br /> <br /> <strong>Disappointed and suspicious</strong> they would look at me as if Santa had said, &ldquo;I didn&rsquo;t bring you any toys this year.&rdquo;</p>
<p><em>And then I would tell them how to get the attention of every radio station in America.</em><br /> <br /> <strong>&ldquo;The person who chooses</strong> the music is called the Program Director. And all along the baseboard of his office are stacked at least 2,000 unsolicited record albums he plans to evaluate as soon as he has time. Each album has 10 songs. Finding a hit in that pile of 20,000 songs will be like looking for a needle in a haystack. And to make matters worse, privately produced albums have covers that always look a little bit homemade. This creates an expectation of low-budget sound. And guess what? That&rsquo;s exactly what he hears when he drops the needle. Ten seconds into the first song, he lifts the needle and the party&rsquo;s over. The album goes back into the jacket, never to be seen again.&rdquo;<br /> <br /> Now they&rsquo;re looking at Santa like he kicked their puppy. <br /> <br /> <strong>I had been told</strong> I lacked people skills but I plunged ahead, &ldquo;Unsolicited albums are added to the stack along the baseboard but 45 RPM singles get a needle dropped on them immediately, especially when they&rsquo;ve got the same song on both sides. A 45 RPM single says to the Program Director, &lsquo;Somebody really believes in this song.&rsquo; And singles are packaged in plain paper sleeves so there&rsquo;s no cover art to prejudice his opinion.&rdquo;<br /> <br /> <strong>I&rsquo;m doing this because</strong> I want to help these people, remember? So I&rsquo;d always tell them, &ldquo;Pick your best song and pull out all the stops. Hire an arranger and a producer. Pay studio musicians to play those little accent parts that turn good songs into great ones. A high-budget single costs less money to produce than a low-budget album.&rdquo;<br /> <br /> We&rsquo;d stand there in awkward silence until one of them broke the stillness. &ldquo;You&rsquo;re an idiot,&rdquo; the voice would say, &ldquo;With an album we&rsquo;ve got 10 chances to get airplay but with a single we&rsquo;ve only got one chance.&rdquo; And then they&rsquo;d climb in the van and drive away while I stood there in the parking lot, dumbfounded.</p>
<p><strong>Not once</strong> did they ever say, &#8220;Wow. Thanks for caring enough to share that with us.&#8221;</p>
<p>I knew the bands were delusional. I just never realized that I was, too.<br /> <br /> <strong>Strangely,</strong> I never quit advising people. In fact, I made a career of it.<br /> <br /> <strong>But a good friend </strong>told me something that has saved everyone a lot of pain. &ldquo;Unsolicited advice is abuse,&rdquo; he said. So I no longer offer unsolicited advice. <br /> <br /> And just to play it safe, I no longer try to help musicians.<br /> <br /> Roy H. Williams</p>
<p><strong>PS </strong>- I no longer help musicians but I will help you. <br /> Come to a 2-day workshop taught by Jon Spoelstra and me on March 30-31 and you&#8217;ll have a more profitable 2010. No question about it.&nbsp; <a href="http://www.mondaymorningmemo.com/mmmredirect.asp?id=1757" target="_blank">Sign up now for How to Make Big Things Happen Fast.</a><br /> <br /> The entire class will learn the techniques, then apply them to each of 5 companies facing real-world challenges. The ideas presented by the students will be evaluated and critiqued by Jon Spoelstra and myself.<br /> <br /> If you want your company to be 1 of the 5 that will receive the focused efforts of Jon and the class and me during this workshop, <a href="http://www.mondaymorningmemo.com/mmmredirect.asp?id=1758" target="_blank">sign up to be One of The Five.</a>&nbsp; You&#8217;ll pay a little more money than the other attendees but you get to bring a guest at no extra charge and your company will be one of the five that Jon, me and the rest of the class use as a test case. (You&#8217;re nuts if you don&#8217;t do this. Spoelstra is an incredibly famous heavy-hitter in the world of marketing and his most famous successes have happened while the economy was in recession.) Jon knows how to package an offer so the public finds it irresistible. I&#8217;ve occasionally been known to have a good idea myself but Spoelstra is a fiery monster of good ideas and he&#8217;s coming to Austin to strut his stuff. Sign up. Pull the trigger. Ride the bullet.</p>
<p>Piles of money await you.&nbsp;</p>
]]></content></entry><entry><title>What Are You Trying to Make Happen?</title><category term="Change"/><category term="Monday Morning Memo"/><category term="Planning"/><category term="Roy H. Williams"/><category term="Strategy"/><id>http://www.wizardofads.com.au/latest-issue/2010/3/7/what-are-you-trying-to-make-happen.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/3/7/what-are-you-trying-to-make-happen.html"/><author><name>Wizard Partners</name></author><published>2010-03-07T09:35:21Z</published><updated>2010-03-07T09:35:21Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><strong>And How Will You Measure Progress?</strong></p>
<p><a href="http://www.mondaymorningmemo.com/?ShowMe=Private" target="_blank">By Roy H. Williams.</a></p>
<p><a href="http://www.mondaymorningmemo.com/?ShowMe=Listen&amp;MemoID=1861" target="_blank">Hear Memo.</a></p>
<p><span class="full-image-float-right ssNonEditable"><span><img src="http://www.wizardofads.com.au/storage/FollowStar.jpg?__SQUARESPACE_CACHEVERSION=1267954964704" alt="" /></span></span>Violent crime in America declined each year from 1993 to 2004. Then just about the time the iPod became popular in 2005, violent crime began trending upward.<br /> <br /> <strong>CONCLUSION:</strong> iPods cause violent crime. Or at least that was the conclusion of a 2007 report published by The Urban Institute, a research organization based in Washington. (I swear I&rsquo;m not making this up.)<br /> <strong><br /> Bad advertising strategies stem from just such logic:</strong> &ldquo;Since one event precedes another, the first event must be the cause of the second.&rdquo; This fallacy of logic is so common it has a Latin name: <a href="http://www.mondaymorningmemo.com/mmmredirect.asp?id=1753">Post hoc, ergo, propter hoc</a>, &#8220;after this, therefore, because of this,&#8221; referring to the mistaken belief that temporal succession implies a causal relation.<br /> <br /> <strong>Most business owners look around</strong>, observe their circumstances and then try to make sense of it all. Their thoughts and plans are guided by what they see. But any scientist will tell you <strong>correlation and causation are not the same thing.</strong><br /> <strong><br /> Don&rsquo;t tell me what you see. Tell me what you want to see.</strong> &ldquo;What are you trying to make happen? And how will you measure progress?&rdquo; When I ask these questions, most business owners stammer, stutter and hedge, then change the subject by asking a question of their own.<br /> <br /> I usually ignore that question and ask, &ldquo;How am I supposed to help you make something happen when you can&rsquo;t tell me what it is?&rdquo;<br /> <br /> Sigh.</p>
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<blockquote>&ldquo;When you don&rsquo;t know where you&rsquo;re going, any road will get you there.&rdquo;<br /> - Cheshire Cat, Alice in Wonderland<br /></blockquote>
</div>
<p>How many of your actions are actually reactions triggered by circumstances? (Please know that I am as guilty of this as the rest of you.) Are we allowing the merely urgent to set aside the truly important?<br /> <strong><br />Do you know what you&rsquo;re trying to make happen?</strong> Can you tell me exactly how you plan to measure progress? The shortest distance from Point A to Point B is always a straight line. The best marketing strategies begin by drawing a straight line from Where We Are Today to Where We&rsquo;d Like To Be Tomorrow. <br /> <br /> You can&rsquo;t navigate a ship by studying the wind and waves. Fix your gaze on your goal, a non-negotiable, fixed position that can never change. Let that be your lighthouse, your reference point, your North Star.</p>
<p><strong>No stack of dollars</strong> can be your lighthouse. Dollars are merely a byproduct. Money fails as a compass because it can be found in every direction. Guiding directives and unifying principles are never merely financial.<br /> <br /> Where do you want to be tomorrow? <br /> <br /> Now point to your North Star so that I can see it, too.<br /> <br /> Good. Now let&rsquo;s get started.<br /> <br /> Roy H. Williams</p>
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]]></content></entry><entry><title>MM: Simplify The Complex</title><category term="Customer Experience"/><category term="Strategy"/><category term="Tom Wanek"/><category term="Words of Wizardom"/><id>http://www.wizardofads.com.au/latest-issue/2010/3/3/mm-simplify-the-complex.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/3/3/mm-simplify-the-complex.html"/><author><name>Wizard Partners</name></author><published>2010-03-02T21:31:39Z</published><updated>2010-03-02T21:31:39Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p>By Wizard Partner, <a href="http://www.marketingbeyondadvertising.com/about-tom/">Tom Wanek</a></p>
<p><object width="580" height="360"><param name="movie" value="http://www.youtube.com/v/P9m60YbuEGk&hl=en_US&fs=1&rel=0&color1=0x2b405b&color2=0x6b8ab6&border=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/P9m60YbuEGk&hl=en_US&fs=1&rel=0&color1=0x2b405b&color2=0x6b8ab6&border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="580" height="360"></embed></object></p>
<p>&nbsp;</p>
]]></content></entry><entry><title>Blanding vs Branding</title><category term="Advertising"/><category term="Customer Experience"/><category term="trendwatching.com"/><id>http://www.wizardofads.com.au/latest-issue/2010/3/2/blanding-vs-branding.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/3/2/blanding-vs-branding.html"/><author><name>Wizard Partners</name></author><published>2010-03-02T00:21:59Z</published><updated>2010-03-02T00:21:59Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p>So you think your business or brand stands out from the rest.</p>
<p>So you think your business name or brand is on everyone&#8217;s lips.</p>
<p>So you think customers really care about your business or service.</p>
<p>In today&#8217;s world&#8230; think again.</p>
<p><object width="500" height="405"><param name="movie" value="http://www.youtube.com/v/GFUe1H6tq8Q&hl=en_US&fs=1&rel=0&color1=0x2b405b&color2=0x6b8ab6&border=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/GFUe1H6tq8Q&hl=en_US&fs=1&rel=0&color1=0x2b405b&color2=0x6b8ab6&border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="500" height="405"></embed></object></p>
<p><a href="http://www.trendwatching.com/briefing/" target="_blank">www.trendwatching.com/briefing</a></p>
<p>&nbsp;</p>
]]></content></entry><entry><title>MMQ: Branding is a Byproduct</title><category term="Advertising"/><category term="Marketing"/><category term="Tom Wanek"/><category term="Words of Wizardom"/><id>http://www.wizardofads.com.au/latest-issue/2010/2/23/mmq-branding-is-a-byproduct.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/2/23/mmq-branding-is-a-byproduct.html"/><author><name>Wizard Partners</name></author><published>2010-02-23T03:07:28Z</published><updated>2010-02-23T03:07:28Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p>By Wizard Partner, <a href="http://www.marketingbeyondadvertising.com/marketing-consulting/" target="_blank">Tom Wanek</a></p>
<p><object width="660" height="405"><param name="movie" value="http://www.youtube.com/v/043GnnxkHxs&hl=en_US&fs=1&rel=0&color1=0x2b405b&color2=0x6b8ab6&border=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/043GnnxkHxs&hl=en_US&fs=1&rel=0&color1=0x2b405b&color2=0x6b8ab6&border=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="660" height="405"></embed></object></p>
]]></content></entry><entry><title>The Power of Labels</title><category term="Change"/><category term="Monday Morning Memo"/><category term="Roy H. Williams"/><id>http://www.wizardofads.com.au/latest-issue/2010/2/15/the-power-of-labels.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/2/15/the-power-of-labels.html"/><author><name>Wizard Partners</name></author><published>2010-02-15T07:15:25Z</published><updated>2010-02-15T07:15:25Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<h3>Even When They&#8217;re Wrong</h3>
<p>The <a href="http://www.mondaymorningmemo.com/" target="_blank">Monday Morning Memo</a> by <a href="http://www.mondaymorningmemo.com/?ShowMe=Private" target="_blank">Roy H. Williams</a></p>
<p><span class="full-image-float-right ssNonEditable"><span><img src="http://www.wizardofads.com.au/storage/Trinitatis.jpg?__SQUARESPACE_CACHEVERSION=1266218336744" alt="" /></span></span>Christian J&uuml;rgensen Thomsen was a young man interested in archaeology so when the Danish government of 1816 needed someone to climb into the attic of Copenhagen&rsquo;s Trinitatis Church and sort through the rubble that had collected there, Thomsen was their man.<br /><br /><strong>Upon entering the attic</strong>, Thomsen reported random items in &ldquo;dust and disorganized disarray, hidden away in chests and baskets, among bits of material and paper. It was total chaos.&rdquo;&nbsp; <br /><br />Sounds like my attic. Yours too, I&rsquo;ll bet.<br /><br /><strong>The first thing</strong> young Christian J&uuml;rgensen Thomsen did was to organize the antiquities according to their material: stone in one pile, bronze in another, iron in a third. When the public was invited to an exhibition in that same church loft in 1819, this was the first time the false division of the past into three &ldquo;ages&rdquo; was ever used.</p>
<p style="padding-left: 30px;"><em>&ldquo;So familiar has Thomsen&rsquo;s tripartite division of the past into a Stone, a Bronze and an Iron age become, so complete the authority it has acquired, that we easily forget its comparatively recent vintage and attribute to it a degree of reality that it scarcely has a right to.&rdquo;</em> &ndash; Historian Robert Ferguson</p>
<p><strong>Ferguson says</strong> &ldquo;Stone Age,&rdquo; &ldquo;Bronze Age&rdquo; and &ldquo;Iron Age&rdquo; are false labels adopted by people looking for categories where none exist. Likewise, I believe &ldquo;Baby Boomer,&rdquo; &ldquo;Gen-Xer&rdquo; and &ldquo;Millennial&rdquo; to be false labels.<br /><br /><strong>People are not imprinted at birth</strong> with values systems they carry throughout their lives.<br /><br /><strong>Search the phrase</strong> &ldquo;Attributes of Baby Boomers&rdquo; and you&rsquo;ll read some truly idiotic assertions that have come to be widely believed, such as, &ldquo;People born between 1946 and 1955 are experimental, value individualism and are free spirited. People born between 1956 and 1964 are less optimistic, distrust the government and are generally cynical.&rdquo;- Wikipedia<br /><br />Stone, bronze and iron refer not to time periods but to materials. Likewise, Baby Boomer, Gen-X and Millennial refer not to people born during a certain window of years but to values systems that were popular for a while in our society. <br /><br /><strong>New systems of values</strong> are first adopted by the youth. Later, when those values become mainstream and are embraced by the rest of society, the values continue to be associated with the birth cohorts that first embraced them.<br /><br /><strong>In truth,</strong> the pendulum of Western society swings in a very predictable 40-year arc and all of us are carried along with it. When our societal pendulum is moving toward <strong>individuality and self-expression</strong> we live in a &ldquo;Me generation.&rdquo; When we&rsquo;re swinging away from these virtues and begin <strong>working together for the common good</strong>, we live in a &ldquo;We generation.&rdquo; The move from one extreme to the other takes 40 years. <br /><br />We&rsquo;ve recently seen our pendulum reach the bottom of its arc (2003) as we shifted from &ldquo;Me&rdquo; back to &ldquo;We.&rdquo;<br /><br />Next Monday I&rsquo;ll tell you exactly what you can expect from the coming decade.<br /><br />Roy H. Williams<br /><br />﻿</p>
]]></content></entry><entry><title>Education</title><category term="Change"/><category term="Words of Wizardom"/><id>http://www.wizardofads.com.au/latest-issue/2010/2/9/education.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/2/9/education.html"/><author><name>Wizard Partners</name></author><published>2010-02-08T20:31:00Z</published><updated>2010-02-08T20:31:00Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p>&#8220;Education: that which discloses to the wise  and disguises from the foolish their lack of  understanding.&#8221; - Ambrose Bierce﻿</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
]]></content></entry><entry><title>How I Win the Ad Wars</title><category term="Advertising"/><category term="Copy"/><category term="Monday Morning Memo"/><category term="Roy H. Williams"/><category term="The Customer"/><id>http://www.wizardofads.com.au/latest-issue/2010/2/8/how-i-win-the-ad-wars.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/2/8/how-i-win-the-ad-wars.html"/><author><name>Wizard Partners</name></author><published>2010-02-08T05:04:43Z</published><updated>2010-02-08T05:04:43Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><span class="full-image-float-right ssNonEditable"><span><a href="http://www.mondaymorningmemo.com/?ShowMe=TigerBuyers" target="_blank"><img style="width: 300px;" src="http://www.wizardofads.com.au/storage/Radio_Roy_H_Williams.jpg?__SQUARESPACE_CACHEVERSION=1265607176074" alt="" /></a></span></span>The <a href="http://www.mondaymorningmemo.com" target="_blank">Monday Morning Memo</a> by <a href="http://www.mondaymorningmemo.com/?ShowMe=Private" target="_blank">Roy H. Williams</a></p>
<p><strong>Frankly, I Cheat. You Can, Too.</strong></p>
<p><a href="http://www.mondaymorningmemo.com/?ShowMe=Listen&amp;MemoID=1858" target="_blank"><em>Hear Memo.</em></a><strong><br /></strong></p>
<p>I became an advertising salesman so I could buy groceries. A college dropout with no financial safety net, I installed aluminum guttering on houses during the day and changed reel-to-reel tapes in an automated radio station at night. Our format was radio preachers who needed your money to pay for the airtime we sold them.<br /> <br /> <strong>We were the number 23</strong> station in a city of 23 stations. Our best ratings book showed us with a cumulative weekly audience of 18,000 people in a city of 1.3 million. We had between 400 and 800 people listening at any given moment. That sounded like a lot of people to me. One day I asked the manager why our station played no ads.<br /> <br /> &ldquo;You think you could sell some ads?&rdquo; he asked.<br /> <br /> I nodded like a bobblehead doll.<br /> <br /> &ldquo;Do it,&rdquo; he said as he walked away.<br /> <br /> I asked the back of his head how much I should charge.<br /> <br /> &ldquo;Whatever you can get,&rdquo; he answered, without ever looking back.<br /> <br /> <strong>When you sell ads</strong> on the tiniest station in town, you don&rsquo;t compete with the other stations, you sell only those businesses with too little money to afford anyone else. In fact, the money my clients gave me every month was usually all the cash they had. If my ads didn&rsquo;t work, I&rsquo;d have groceries in my pantry but my clients wouldn&rsquo;t. A man learns fast in that environment.<br /> <br /> <strong>The first thing I learned is that people are bored by advertising</strong> <strong>for the same reason they&rsquo;re bored by anything else: lack of relevance.</strong></p>
<div align="left">
<blockquote>&#8220;If we could see ourselves as others see us, we would vanish on the spot.&#8221;- Emil Cioran<br /></blockquote>
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<p><strong>When ads are relevant, customers respond.</strong> Are your ads relevant, or are they answering questions no one is asking?<br /> <br /> My job at the radio station paid $3.50 an hour plus 15 percent commission. Within 3 years I was making about $6,000 a month. That was doctor/lawyer money 30 years ago. <br /> <br /> Strangely, I never made that many sales calls. Most of my clients called the station to ask if they could buy ads from me. Usually, a friend had told them how much money they were making as a result of the ads I was writing and they wanted in on the action. <br /> <br /> &#8220;What does it cost?&#8221; they&#8217;d ask. These people didn&#8217;t care about the radio station or its format. They just wanted to grow their businesses. <br /> <br /> When the owners of my radio station sold it for 11 times what they paid for it, I decided I&rsquo;d rather become a self-employed ad consultant than move to Los Angeles and become a station manager for them.<br /> <br /> <strong>The second thing I had learned</strong>,<strong> you see, is that good ads work no matter how they&rsquo;re delivered.</strong> I saw my ads work on virtually every radio and TV station in the city and with tiny variations these same ads performed as direct mail letters and fax machine blasts. <br /> <br /> <strong>The secret wasn&rsquo;t in reaching the right people.</strong> The secret was in crafting a message that would be relevant to the public.<br /> <br /> <strong>My ads worked because I cheated:</strong> I insisted my clients let me deliver a message guaranteed to move the needle on the &ldquo;Who Cares?&rdquo; meter. <br /> <br /> Ads fail when no one cares.</p>
<p>An extremely common mistake is to believe that discounting the price of a product is guaranteed to win the interest of the public. But I&#8217;ve seen that strategy fail dozens of times. A half-price turd is still a turd. <br /> <br /> <strong>When a client belligerently demanded</strong> that I write some magic words to help him sell a load of crap that no one in their right mind would ever want to buy, I looked down at the ground, dropped a wad of spit on the toe of his shoe, then looked up into his face and said, &ldquo;No.&rdquo;<br /> <br /> Yes, it was a rude and vulgar thing to do but I can assure you it shortened the argument. Word of my little stunt spread. Some saw it as the action of an egotistical lunatic. It&rsquo;s possible these people were right. But others saw it as the mark of a young man who had the courage of his convictions. These people may have been right, too.<br /> <br /> Every business owner is on the inside, looking out, and what they see is entirely different from what their customers see. Customers are on the outside, looking in. <br /> <br /> <strong>Great ad writers</strong> remain on the outside, looking in. They are advocates, not of the business owner, but of the business owner&rsquo;s customer. This gives them their great advantage.<br /> <br /> <strong>Do you have the courage</strong> to learn what your company looks like from the outside, looking in? Would you like to know what your customer is thinking? <br /> <br /> <strong>Twice a year I gather my Wizard of Ads partners</strong> from around the world for 2 days of continuing education in Austin, Texas. This year we&rsquo;re looking for 7 business owners willing to be guinea pigs for us on February 25, the second day of class. These selected business owners will be responsible for their own airfare and accommodations. Since this is not a Wizard Academy event, we can&rsquo;t offer you a room in Engelbrecht House. Sorry.<br /> <br /> In return for your investment of time, travel costs and courage, you&rsquo;ll receive 1 hour of focused attention from the brightest ad consultants on earth. <br /> <br /> If you own a business and are interested, email <a href="mailto:PaulBoomer@WizardOfAds.com?subject=I%20want%20to%20be%20a%20Guinea%20Pig">PaulBoomer@WizardOfAds.com</a> or call Paul Boomer at (573) 268-4109.&nbsp; Please, no advertising professionals. <br /> <br /> I hope to see 7 owners of interesting businesses in Austin on February 25.<br /> <br /> It is good to be a guinea pig. <br /> <br /> Roy H. Williams</p>
<p>Two of my business partners sent me the same email last week. <a href="http://www.mondaymorningmemo.com/mmmredirect.asp?id=1744">Tim Miles of Missouri</a> and <a href="http://www.mondaymorningmemo.com/mmmredirect.asp?id=1745">Chuck McKay of West Virginia</a> each reported they&#8217;re being approached by record numbers of new clients. Their question: &ldquo;What do you think is causing this?&rdquo;<br /> <br /> Here what I answered: &ldquo;My take on the current business climate is that a growing number of business people are beginning to realize they must reinvent themselves to survive.&rdquo;<br /> <br /> Small Business Owners (by my definition, businesses doing less than 100 million a year,) hunkered down and hung on when subprime mortgages and the war in Iraq melted the American economy. They tried not to internalize the fact that our post-Enron government watchdogs were still sufficiently asleep to let Bernie Madoff scam 13,500 of America&#8217;s richest citizens out of billions of dollars. They swallowed hard when China signaled the world, &#8220;We&#8217;re in charge now,&#8221; during the closing ceremonies of the Olympics.<br /> <br /> They swallowed hard and sighed, looked at the ground, then woke up and began plotting their next course of action. <br /> <br /> That&rsquo;s where we are now.<br /> <br /> Or are you still sighing and looking at the ground?<br /> <br /> Come to Austin. - RHW﻿</p>
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]]></content></entry><entry><title>Experience</title><category term="Change"/><category term="Character"/><category term="Experience"/><category term="Words of Wizardom"/><id>http://www.wizardofads.com.au/latest-issue/2010/2/6/experience.html</id><link rel="alternate" type="text/html" href="http://www.wizardofads.com.au/latest-issue/2010/2/6/experience.html"/><author><name>Wizard Partners</name></author><published>2010-02-05T23:03:55Z</published><updated>2010-02-05T23:03:55Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p>&#8220;Experience is a hard teacher because she gives the test first, the lesson afterward.&#8221; - Vernon Law﻿</p>
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