The Wizard Chronicle
How to Attract, Convert, and Delight CustomersBy: Wizard of Ads Partners Editor: Craig Arthur
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Entries by Wizard Partners (408)
Marketing to Employees
Five Ways to Connect with Generation X & Y Workers
By Craig Arthur
"As business owners, we now need to create a business that is attractive to both customers and employees." - Craig Arthur

Last week I was invited to a presentation titled “Managing a Multi-Generational Workforce,” by Rhonda Thorburn, the regional Director for Kelly Services, Australia.
As a rough guide here are the year brackets that determine the generations.
- Silent Generation: Born between 1925 - 1945
- Baby Boomers: Born between 1946-1964.
- Generation X: Born between 1965-1977.
- Generation Y: Born between 1978-1987.
So how do we specifically attract and retain these younger employees?
Strategy - The Secret to Advertising Success
"Impact in advertising today is 80 percent strategy, 20 percent copy. This makes it nearly impossible for good copy to compensate for weak strategy." - Roy H. Williams
Dealing With Rejection
The Monday Morning Memo by Roy H. Williams
Hear Memo.
I made my fortune searching out little businesses with strong messages that had never been heard. Everyone thought I was a great copywriter, but they were wrong. I was a great message-finder.
Advertising salespeople are highly paid because rejection hurts.
They told me to rub Zig Ziglar on it, but the sting and the ache stayed
with me. I was 20 years old.
The smiley seminar speaker said, “Look in the mirror each morning and repeat these affirmations.”
It Seemed Like a Good Idea at the Time
"At high altitudes, even the smartest companies are not immune to dizziness and group think." - Jim Champy
Creating Loyal Customers
Are you looking at every touch point, every interaction, every click on your website? Are you creating personas and making sure each one has a positive total customer experience?
Remember, everything is marketing. But you don't have to do it alone.
The art of balancing a complete marketing strategy takes time and practice. Trust us, as long as you give yourself enough time, keep your eye on the big picture, and assemble a strong team to pay attention to every detail, you'll not only have more customers, you'll have happier, more loyal customers."
- page 171, The Soccer Mom Myth by Michele Miller and Holly Buchanan
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Grabbing Market Share: Marketing in a Recession
During
a recession, many companies react defensively: they tighten their belts
and brace themselves for slower growth. It doesn't have to be that way.
Click the image and it will take you to the Future Now Inc website where you can download the white paper.
Download. Read. Implement.
Thanks to Future Now Inc.
The Magic Table
A Monday Morning Memo for the Clients and Friends of Roy H. Williams
You walk into a room, empty but for a table carved from crystal. Girdling the table are 11 other persons whose occupations are similar to yours.
You place ten thousand dollars on the table, your gift to the group. Each of the other 11 does the same. But this is a magic table. You don’t walk away with your own ten thousand. You get the entire hundred and twenty.
And so does everyone else.
The crystal table is a metaphor. Its benefits are real, but the stakes
are much higher than a mere hundred and twenty thousand dollars. And
you need not bring any cash. Bring instead the things you’ve learned
over the years – your failures and successes, your experiments and
discoveries, your golden nuggets of experience.
And everyone else will bring theirs. Are you beginning to see the power of a Peer Group?
Strategy,
Change,
Exploration 
