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The Wizard Chronicle

How to Attract, Convert, and Delight Customers

By: Wizard of Ads Partners     Editor: Craig Arthur

About - Authors - Archives - Subscribe - Visit Wizard Partners Australia

Entries in General (6)

Wednesday
14May

Horizontal Thinking

By Roy H. Williams

VerticalHorizontalMMMemo.jpgHear Memo... Horizontal Thinking 

American education teaches a subject vertically, narrow and deep. And the deeper one plunges into the subject, the narrower it gets. Specialization.

1a. Liberal Arts
1b. Literature
1c. Spanish Literature
1d. Spanish Literature of 1492-1681
1e. Miguel de Cervantes (1547-1616)
1f. Don Quixote de La Mancha by Cervantes (1605)
1g. Symbolism in Don Quixote

And then you write your master’s thesis:

1h. Sancho Panza as a Figurative Symbol in Don Quixote de La Mancha

Our educational system has taught us to value vertical, deductive reasoning. This is why our logic is so often binary: if-then, either-or, right-wrong. This is the logic of technology.

But vertical thinking is most powerful when augmented by a horizontal viewpoint since the lateral perspective will often spy answers that lie outside the vertical path.

Horizontal thinking will recognize a pattern it has seen, even when that pattern was observed in a completely unrelated field.  (The cognoscenti will remember this technique as Business Problem Topology.) This "pattern recognition" often allows the horizontal thinker to correctly predict an outcome from what appears to be too little information.

Intuition is unconscious, horizontal thinking.

"Some people are unhappy about lateral [horizontal] thinking because they feel it threatens the validity of vertical thinking. This is not so at all. The two processes are complementary, not antagonistic. Lateral thinking enhances the effectiveness of vertical thinking by offering it more to select from. Vertical thinking multiplies the effectiveness of lateral thinking by making good use of the ideas generated."
- Edward DeBono, author of 62 books on creative thought.

Purely horizontal thinking is known as daydreaming. Fantasy. Mysticism. The purely horizontal thinker has a thousand ideas but puts none of them into action. He or she sees the big picture and all its possibilities but has little interest in linear, step-by-step implementation.

Purely vertical thinking leads to compliance, conformity, and a false sense of knowledge. (False because it’s often just memorization in disguise. The student knows what to do without understanding why.) The purely vertical thinker is a nit-picker, a legalist, a tight-ass.

The healthy mind is capable of switching from vertical to horizontal thought and back again.

Problem solving is horizontal thinking adjusted by vertical analysis. But the implementation of that solution will require step-by-step, vertical action modified by horizontal adjustments as the need arises.

Read his books and you’ll recognize Lee Iacocca as a horizontal thinker who implements his ideas vertically.

Iacocca sees patterns, then takes sequential action to accomplish what he has seen in his mind.

"When you stop to think about it, most of the great companies of our times began as upstarts – little Davids taking on big Goliaths." – Lee Iacocca, Where Have All the Leaders Gone? p. 159    

Horizontal thought is how Iacocca rescued Chrysler from the brink of disaster. It's how Peter Ueberroth organized the wildly successful Los Angeles Olympics and generated a surplus of 250 million dollars. It's how Amazon.com and eBay came to be. It's how the Prius and the iPod were born.

Wizard Academy teaches you how to see the answers that lie outside the vertical perspective.

Are you a little David? Do you want to learn the techniques of the great innovators?

Come to Wizard Academy and we’ll teach you how to defeat the Goliath in your life.

Yours,

Roy H. Williams

How to Sell Radio Advertising and Make it Work
is horizontal thinking applied to the future of radio. If radio is your business, you need to be here June 24-25.

Rate the Wizard Chronicles

 


Monday
31Mar

Ancient Greeks and Turning Fifty

By Roy H. Williams

Hear memo 

"They’re always disappointed when they meet me. In truth, I am introverted, vain, vulgar, and socially awkward." - Roy H. Williams

ThinkerInWinter.jpgSocrates was right, “The unexamined life is not worth living.”

Most of us have moments when we ask, “Am I happy? Is this what I want to do? Am I making a difference? Would I be missed if I were gone?”

Introspection is like medicine. It’s beneficial in small doses but an overdose will leave you self-absorbed and depressed.

My policy to write about you, not me.
My goal is to give you interesting things to think about.
My hope is that your life will be made better because of me.

People who perceive these things through my writings assume I’m a sensitive person who will look deep into their eyes and say profound things. They’re always disappointed when they meet me. In truth, I am introverted, vain, vulgar, and socially awkward.

But God likes me anyway.

Strangely, I’m a powerful public speaker. This is due to what psychologists call my auxiliary personality, a hidden part of me that walks on stage when it’s show time. The bigger the crowd, the taller my auxiliary. The real me always watches from offstage. “Gosh, he seems to be doing pretty well. Let’s hope he doesn’t say something I’ll regret.”

Click to read more ...


Wednesday
12Mar

Australian Consumer Sentiment Falls to Near 15-year Low

All ships rise on an incoming tide just as even a lazy business can increase sales in a buoyant market.  However the tide is turning.

To quote Roy H. Williams in his memo Buried Treasure, "2008 is shaping up to be an unhappy year for most product and service categories." 

Want some more indicators of the turning tide?

"HIGHER interest rates and rising food and fuel costs have pushed consumer confidence to its lowest level in almost 15 years.

People with mortgages are the least upbeat, but rising food and fuel costs are also making their impact felt.

The latest Westpac-Melbourne Institute consumer sentiment index figures out today show an "extraordinarily large fall" - down  9.1 per cent in March to 88.6 points.

The index, which is based on a survey of 1200 people, is below the 100 level, showing that pessimists outnumber optimists.

A separate survey has found three-quarters of Australians are worried about their ability to pay their bills.

A phone poll commissioned by Veda Advantage showed 75 per cent of respondents had debt repayment anxiety.

Price rises were a concern for 55 per cent of the 1050 people polled, according to the Galaxy Research.

Rising food and petrol costs were a worry for 55 per cent of respondents, with one in two complaining about higher food prices."
The above is an excerpt from an article at www.news.com.au, dated March 12, 2008 03:40pm. Click here to read the full story.
All this points to a tightening of the customer's purse strings.
 
From Wizard Partner Mike Dandridge, "In 2008, customers will increasingly become more selective about where they spend their money, and they’re certainly not expecting to make sacrifices. Close the gap between what your customers want and what you’re willing to give, or your competitors may close it before you."
 
2008 will be an exciting time for the brave business owner. For those who hold their nerve with their advertising and improve their customer's experience, it will be a chance to grab market share (even though the total market potential may contract).
 
Will you be one of the brave?
 



Saturday
15Dec

Australian Business Statistics, Some Interesting, Some Sobering…

Currently there are 2,011,770 businesses in Australia.

Of those, 1,930,000 employ fewer than 20 people.

Businesses in Australia that have no staff number 1,200,000.

Of the businesses that started in 2003, 58 percent are still operating.
To look at that another way, 42 percent failed.

Of the ones that failed:
•    36 percent folded in the first year
•    27 percent the second year
•    20 percent in the third year
•    17 percent closed in year 4

The businesses with no employees had the highest failure rate.


Tuesday
02Oct

Tingle This Will Make You

First a seemingly insignificant David took on a giant and rocked the world.

Now the world has Paul Potts. Enjoy...  

Hallmark Card Moment. Shy Welshman, no extra charge.

- Roy H. Williams 

Did you click the link? Go on brighten your day. Do it. You really want to.

PS. A special thanks to Wizard Partner Clay Campbell for sharing. 


Monday
02Apr

Knowledge

"It's not what you don't know that hurts you, it's what you know that ain't so."
- Mark Twain

Mark Twain must have been talking about advertising when he uttered those words.